Returns have always been messy. Between warranty checks, part validation, ECO tracking, and determining whether something is worth refurbishing or scrapping, manual processes are too slow, too inconsistent, and too expensive.

That’s where Tallgrass’ AIA Returns Agents come in. Powered by AI and LLMs, our intelligent automation layer is purpose-built to bring structure, speed, and precision to returns—especially in complex environments where warranty status, engineering changes, and economic value dictate the next move.