Meet Your New Smart Returns Team: AIA Agents Built for OW/IW, ECO, and Value Recovery

Returns have always been messy. Between warranty checks, part validation, ECO tracking, and determining whether something is worth refurbishing or scrapping, manual processes are too slow, too inconsistent, and too expensive.
That’s where Tallgrass’ AIA Returns Agents come in. Powered by AI and LLMs, our intelligent automation layer is purpose-built to bring structure, speed, and precision to returns—especially in complex environments where warranty status, engineering changes, and economic value dictate the next move.
How Tallgrass Is Redefining Reverse Logistics with AI, APC, and Circular Intelligence AiA Return Agent(s)
Efficiency, sustainability, and data transparency are no longer optional, Tallgrass stands at the forefront of transforming reverse logistics. Our mission is clear: turn the chaos of returns, surplus inventory, and product end-of-life into structured, value-generating opportunities. Through a powerful blend of AI, LLMs, and our proprietary APC framework (Alert, Prescribe, Compel), we help enterprises unlock […]
Fueling Informed Decisions

While data is the lifeblood of AI systems, simply having a vast amount of it isn’t enough. Just like a human wouldn’t attempt to solve a complex equation without first understanding the problem, an AI system requires a clear understanding of the specific question it’s trying to answer.
Imagine feeding an AI system a massive dataset of historical weather patterns and asking it to predict the stock market
How AI improves operational efficiency in your industry

Artificial intelligence (AI) has evolved significantly, transitioning from a tool that merely automates simple processes to a sophisticated technology capable of addressing strategic questions and charting paths to better outcomes. This transformation is crucial in understanding AI’s impact on operational efficiency within various industries. The question now is not whether AI can enhance operational efficiency […]
Data Health Continued – Narratives and the Dirty Event

Finding the truth in data is messy but the key to the survival of business. What is the cost of a question? The answer is not as simple as you would think. Knowing the correct question is more important than finding the correct answer right? You would hope so but in a narrative-driven exchange, […]
Decision science. Decision strategy. Decision analytics.

Today, there are many ways to describe decision-making. While these new terms are in-vogue, they typically fail to address the fundamental requirements that enable business leaders to make decisions. In consulting for dozens of companies, I find it extremely rare for data health to be a known commodity. In fact, I often ask business leaders […]
Make the most of your Data with DSaaS from Tallgrass

Decision Science as a Service Why we abandoned selling technology for a better approach, introducing DSaaS. Decision Science as a Service – Confidence in Action. Decision Science at Tallgrass is distinctly based on Decision (top down) and Science (bottom up). Everything supporting the decision is our priority. Science, though important, only enriches the decision-making process […]
Master Data Management – Strategy or Technology?

As companies transform many of their core systems we feel it’s important to speak to our experiences with big master data management technologies that make vastclaims, and have giant invoices behind those claims. Being on the services end of these technologies, we quickly gained perspective from both sides; the promises made and the realities associated […]
Robotic Process Automation, Solution Comparison

At Tallgrass, we are living through the trends of RPA and how CIOs can make the most out of their “bots”. Having decades of experience within complex automation before RPA was even coined we review the top RPA providers to draw a conclusive comparison of the good, bad, and sometimes ugly you will live with […]
Operational Literacy, What is it?

Operational Literacy is the clarity to know which levers to pull to get the desired results by aligning tactical processes with strategic plans. It requires that leaders are provided the information to know which data points are relevant to the situation and that they have access to high-integrity data that will always leave them in […]